Email Security and Compliance
Enterprise-grade security isn't a feature at TrueSend - it's the architecture everything is built on.
Enterprise-grade security isn't a feature at TrueSend - it's the architecture everything is built on.
TrueSend uses a defence-in-depth strategy - multiple independent layers of security so that no single point of failure can compromise your data.
Enterprise WAF, DDoS mitigation, IP allowlisting, and BGP Anycast routing across 12 global PoPs. All traffic inspected before reaching our infrastructure.
TLS 1.3 mandatory for all connections. Certificate pinning enforced. Perfect Forward Secrecy on all endpoints. HTTP Strict Transport Security (HSTS) globally.
OAuth 2.0 + OpenID Connect. RBAC with principle of least privilege. MFA enforced for all team members. Session management with automatic timeout and anomaly detection.
AES-256 encryption for all data at rest. Customer data isolated per-tenant using separate encryption keys. Key rotation every 90 days with HSM-backed key management.
Continuous threat monitoring with SIEM integration. Anomaly detection with ML-powered alerts. Dedicated security team on call 24/7 with <1hr incident SLA.
From the moment data enters TrueSend to the moment it's delivered - every byte is protected by military-grade encryption, end to end.
All subscriber data, email content, and campaign information stored with AES-256 encryption. Each customer's data encrypted with unique, isolated keys.
All data moving between your browser, our API, and our servers uses TLS 1.3 with Perfect Forward Secrecy - the strongest encryption available for data in transit.
Encryption keys stored in FIPS 140-2 Level 3 certified Hardware Security Modules. Automatic key rotation every 90 days. No human can ever access your raw encryption keys.
Whether you're in healthcare, finance, e-commerce, or enterprise.
Annual third-party audit covering security, availability, processing integrity.
Full EU/UK GDPR compliance including Data Processing Agreements, lawful basis documentation.
ISO 27001:2022 certification covering our ISMS - policies, risk management.
The highest PCI DSS level - required for processors handling over 6 million card transactions annually.
TrueSend can sign Business Associate Agreements for healthcare customers.
Full CCPA compliance for California consumers - including the right to know.
TrueSend treats privacy as a fundamental right - not a compliance checkbox.
No system is perfect. What separates great security teams.
24/7 SIEM monitoring detects anomalies automatically.
<5 minutesAffected systems isolated immediately.
<15 minutesAffected customers notified via email and status page within 1 hour.
<1 hour (GDPR requires 72h)Root cause analysis and full post-mortem published within 5 business days.
<5 days post-incident